Privacy Policy

Effective Date: January 2025

1. Scope

This Privacy Policy applies to all websites, applications, tools, software, and digital services operated by Green Surfer Pvt. Ltd. (collectively referred to as “Services”). This includes LED lighting product catalogs, quotation systems, and online interactions referencing this Privacy Policy.

This Policy applies to all customers, vendors, contractors, employees, installers, dealers, distributors, and visitors—regardless of the device used to access our Services.

2. Information We Collect

2.1 Information You Provide Directly

Information you voluntarily submit through forms, account creation, or customer support, including:

• Name
• Email address
• Phone number
• Company name
• Message details and inquiries

2.2 Information We Collect Automatically

We automatically collect:

• IP address
• Browser & device info
• Time & duration of visits
• Pages viewed
• Products searched or interacted with
• Cookies and tracking data

2.3 Location Information

We may receive GPS, Wi-Fi, or network-based location data if enabled by you.

2.4 Third-Party Information

We may receive data from:

• Analytics services (e.g., Google Analytics)
• Advertising platforms
• Social media integrations
• Online form processors

2.5 Additional Information

We may collect additional data with your consent when required.

3. How We Use Your Information

We use collected data to:

• Register accounts or devices
• Respond to inquiries and quotations
• Improve website experience
• Provide product recommendations
• Send service updates and marketing communications
• Enhance security and prevent misuse
• Analyze customer interaction and improve our Services

4. Sharing of Information

We do not sell your personal data. We may share information with:

4.1 Affiliates

Other entities within Green Surfer Pvt. Ltd. structure.

4.2 Business Partners

Trusted brands and service partners for content, analytics, and advertising.

4.3 Service Providers

Website hosting, email delivery, technical support, analytics, and CRM platforms.

4.4 Legal Authorities

When required to comply with laws, court orders, or regulatory requirements.

4.5 Corporate Transactions

In case of mergers, acquisitions, or restructuring.

4.6 With Your Consent

We may share additional information only with your explicit approval.

5. Your Choices

• Opt-out of marketing emails
• Disable cookies
• Request correction or deletion of your data
• Choose not to provide optional information

6. Cookies & Tracking Technologies

We and third parties use cookies, beacons, and local storage technologies to improve Services, analyze behavior, and personalize recommendations. You may disable cookies through browser settings.

7. Security of Your Information

We use industry-standard security practices including encryption, SSL, firewalls, and access controls. However, no online system is completely secure.

8. Data Retention

We retain your information only as long as necessary for business, legal, or operational purposes.

9. International Data Transfers

Your information may be stored or processed outside India. By using our Services, you consent to such transfers.

10. Third-Party Links

Our website may link to external websites not controlled by us. We are not responsible for their privacy practices.

11. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to legal limitations.

12. Complaints & Contact Information

If you have concerns about how we handle your data, you may contact us at:

Green Surfer Pvt. Ltd.
Email: taskforce.gs5@gmail.com
Website: www.greensurfer.net